Last updated: October 26, 2025
1. Introduction
Welcome to Darrell Howell Auto.
Your privacy is very important to us. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website or contact us for our towing and auto repair services.
2. Information We Collect
We may collect the following types of information:
- Personal Information: Your name, phone number, email address, and any details you share through our contact forms or booking requests.
- Service Information: Vehicle details, location, and service type (towing, diagnostics, or repairs).
- Technical Data: Your IP address, browser type, and pages visited (for analytics and security).
3. How We Use Your Information
We use your information to:
- Provide and manage our towing and repair services.
- Respond to your messages, calls, or inquiries.
- Improve our website, services, and customer experience.
- Send updates or confirmations related to your bookings (with your consent).
4. Data Protection
We take data security seriously.
Your personal data is stored securely and only accessed by authorized team members.
We never sell, rent, or trade your information to third parties for marketing purposes.
5. Sharing Information
We may share your data only when necessary to:
- Process service requests (e.g., with towing partners).
- Comply with legal obligations.
- Protect against fraud or misuse of our website.
6. Cookies and Analytics
Our website may use cookies to understand visitor activity and improve your browsing experience.
You can disable cookies anytime in your browser settings.
7. Your Rights
You have the right to:
- Access or correct your personal information.
- Request deletion of your data.
- Withdraw consent for communication at any time.
To make a request, please contact us using the information below.
8. Contact Us
If you have any questions about this Privacy Policy or how we handle your data, contact us at:
Darrell Howell Auto
📍 Saint Augustine, Florida
📞 +1 (Your Phone Number)
✉️ (Your Email Address)
9. Updates to This Policy
We may update this Privacy Policy from time to time.
Any changes will be posted on this page with a new “Last updated” date.